Terms of service

Terms of Service

Last updated: August 28, 2026

Welcome to Garden Play Co. These Terms of Service (“Terms”) govern your use of our website and your purchase of products from our online store.

By accessing or using our website, you agree to be bound by these Terms. If you do not agree with these Terms, please do not use our website.

1. About Us

Garden Play Co. operates this online store and sells outdoor games, toys, and related products.

Business name: Garden Play Co.
Address: 428 Woolwich Road, London, SE7 7AE, United Kingdom
Email: lapopatt@gmail.com
Website: https://gardenplayco.myshopify.com/

2. Use of Our Website

You agree to use our website only for lawful purposes.

You must not:

  • Use the website for fraudulent or unlawful activities.

  • Attempt to gain unauthorised access to our website or systems.

  • Interfere with the security or operation of the website.

  • Copy, reproduce, or misuse our content without permission.

  • Use our website in a way that could damage our business or other customers.

We reserve the right to restrict or terminate access to our website where we reasonably believe these Terms have been violated.

3. Products

We make reasonable efforts to ensure that product descriptions, images, prices, and other information displayed on our website are accurate.

However, colours and appearance may vary depending on your device or screen.

We reserve the right to:

  • Correct errors or inaccuracies.

  • Update product information.

  • Change product prices.

  • Limit product quantities.

  • Discontinue products.

  • Refuse or cancel an order where necessary, including where a product is unavailable or there is an obvious pricing or listing error.

If we cancel an order after payment has been made, we will provide an appropriate refund.

4. Prices

All prices displayed on our website are shown in the applicable currency at checkout.

Prices may change at any time without prior notice. Any price change will not affect an order that has already been accepted by us, except where there is an obvious error or where otherwise permitted by law.

Where applicable, taxes and other charges will be displayed during the checkout process.

5. Orders

When you place an order, you are making an offer to purchase the products selected by you.

After placing an order, you may receive an order confirmation email. This confirmation does not necessarily mean that your order has been accepted.

We reserve the right to accept or decline an order.

A contract for the purchase of products is formed when we confirm that your order has been accepted or when the products are dispatched, where applicable.

If we are unable to fulfil your order, we will notify you and refund any payment you have made for the unavailable products.

6. Payment

Payment must be completed using one of the payment methods available at checkout.

Payments may be processed by Shopify and/or third-party payment providers.

We do not store your complete payment card details.

You confirm that the payment information you provide is accurate and that you are authorised to use the payment method.

7. Shipping and Delivery

We will provide available shipping options and estimated delivery information during checkout.

Delivery times are estimates and may be affected by circumstances outside our reasonable control, including courier delays, weather, customs, or other unexpected events.

Once your order has been dispatched, you may receive tracking information where available.

For further information, please see our Shipping Policy.

8. Returns and Refunds

Our returns and refunds are governed by our Return & Refund Policy.

Nothing in these Terms limits or removes any consumer rights you may have under applicable UK law.

9. Cancellations

If you are a UK consumer purchasing goods online, you may have a legal right to cancel your order within the applicable cancellation period, subject to certain exceptions.

Please see our Return & Refund Policy for more information about cancellations, returns, and refunds.

10. Product Safety

Some products sold through our Store may be intended for children or require adult supervision.

Customers are responsible for using products according to the manufacturer's instructions, warnings, age recommendations, and safety information supplied with the product.

Parents, guardians, and other responsible adults should ensure that products are used safely and appropriately.

11. Intellectual Property

All content on our website, including but not limited to:

  • Logos

  • Brand names

  • Product descriptions

  • Images

  • Graphics

  • Text

  • Website design

  • Videos

  • Other materials

is owned by or licensed to Garden Play Co. and may be protected by intellectual property laws.

You may not reproduce, copy, modify, distribute, sell, or commercially exploit our content without our prior written permission, except where permitted by law.

12. Third-Party Services

Our Store may use third-party services to provide payment processing, shipping, analytics, marketing, hosting, customer support, and other services.

Third-party services may have their own terms and privacy policies. We are not responsible for the content, policies, or practices of third-party services that we do not control.

13. Website Availability

We aim to keep our website available and functioning properly, but we do not guarantee that the website will always be available, uninterrupted, secure, or free from errors.

We may temporarily suspend or modify the website for maintenance, updates, security reasons, or other operational purposes.

14. Limitation of Liability

To the fullest extent permitted by applicable law, Garden Play Co. will not be responsible for losses that could not reasonably have been anticipated or for losses caused by circumstances outside our reasonable control.

Nothing in these Terms excludes or limits liability where doing so would be unlawful, including liability for fraud, fraudulent misrepresentation, death or personal injury caused by negligence, or any statutory consumer rights that cannot legally be excluded or limited.

15. Events Outside Our Control

We will not be responsible for delays or failures caused by circumstances beyond our reasonable control.

These may include:

  • Natural disasters

  • Severe weather

  • Strikes

  • Transport disruptions

  • Government actions

  • Internet or telecommunications failures

  • Supplier problems

  • Courier delays

  • Other events beyond our reasonable control

We will make reasonable efforts to minimise the impact of such events.

16. Privacy

Your use of our website is also subject to our Privacy Policy, which explains how we collect, use, and protect your personal information.

17. Changes to These Terms

We may update these Terms from time to time.

When changes are made, we will update the “Last updated” date at the top of this page.

Your continued use of our website after changes are posted means that you accept the updated Terms.

18. Governing Law

These Terms are governed by the laws of England and Wales, unless applicable consumer protection laws provide otherwise.

If you are a consumer, you may also have rights under the mandatory consumer protection laws applicable in the country where you live.

19. Contact Us

If you have any questions about these Terms of Service, please contact us:

Garden Play Co.

Address: 428 Woolwich Road, London, SE7 7AE, United Kingdom

Email: lapopatt@gmail.com

Website: https://gardenplayco.myshopify.com/