Contact information

Contact Information

Last updated: 29 September 2026

Business identity

GardenPlayCo is the trading name of Pollio Antonio William, a sole trader.

Contact details

Business, correspondence and returns address:
GardenPlayCo
428 Woolwich Road
London
SE7 7AE
United Kingdom

Email: Support@gardenplayco.shop
Phone: +44 7481 781395
Website: https://gardenplayco.shop

Customer service hours

Monday to Friday, 9:00 AM–5:00 PM GMT, excluding UK bank holidays. We normally respond within 1–2 business days.

How we can help

Contact us about product information, an order, payment, tracking, delivery, cancellation, return, refund, faulty item or privacy question. For order-related enquiries, include your order number and the email address used at checkout. For damaged or faulty items, attach clear photographs where relevant.

Returns

Please contact us before sending a return so we can confirm the instructions. The return address is the business address above. See the Return and Refund Policy for eligibility, costs and time limits.